Projects

Re-imagining Library Services

NSLA released the Reimagining Library Services Strategic Plan in July 2008. It outlines the way in which we will embrace new opportunities in service delivery. We will be active, leading, visionary and collaborative in meeting the challenges ahead.

What does change look like?

Our new vision is:

In collaboration, the National, State and Territory Libraries of Australia and New Zealand will become leaders in empowering people to create, discover, use and transform our collections, content and global information resources.

We will deliver this vision through three strategies:

• One Library will put people at the centre. We will redefine services to provide a consistent and easy experience across our libraries.
• Transforming Our Culture will change our culture and workplace. We will promote a new culture which supports new services, innovation and emerging technologies.
• Accessible Content sees collaboration as the key to liberating our content. We will empower everyone to find, share and create content.

How do we get there?

There are ten projects within the NSLA Re-imagining Library Services Strategic Plan:

1. Do it now! - initiatives to improve services immediately
2. Open borders - opening up access to e-resources and services across our libraries
3. Virtual reference - integrating virtual reference as a core function, with a new business and resourcing model
4. Delivery - developing a standard service model for user-requested document supply
5. Community created content - identifying and implementing a framework and tool set for everyone to create and transform online content
6. Changing capability and culture - developing a framework for new work environments
7. Collaborative collections - delivering efficiencies through collaborative collecting
8. Flexible cataloguing - designing improved business processes for collection management
9. Scaling up digitisation - demonstrating the economic benefits of mass digitisation and defining best practice in management of digital collections
10. Connecting and discovering content - enhancing metadata and making collection holdings more visible and linked online.

Reimagining Library Services Strategic Plan

For further information, contact NSLA Executive Officer, nsla@slv.vic.gov.au